Frequently Asked Questions

How long do your candles burn?

Our 3oz candles are designed to burn for up to 13 hours; 8oz candles for up to 24 hours; and 13oz candles for up to 28 hours with proper care. That starts with the first burn — let the wax melt all the way to the edges of the jar before blowing it out. That first burn sets the memory of the wax for every burn after. Trim the wick to ¼ inch before each light and you'll get a clean, even burn right down to the bottom. Our customers consistently tell us the candle burns to the very last bit — no wasted wax, no tunneling.

What wax do you use, and why does it matter?

We use a beeswax and coconut oil blend — no paraffin, no straight soy. Beeswax burns longer and cleaner than paraffin. Coconut oil is specifically what gives our candles their scent throw — it carries fragrance further than other waxes. The result is a candle that actually fills the room and burns clean. It matters because most "clean" candles sacrifice scent to be safe. Ours don't.

Are your fragrance oils safe for my family, including kids and pets?

Our fragrance oils are free from phthalates, parabens, and carcinogenic ingredients. We chose them specifically because we burn these candles in our own home around our own family. That said, we always recommend burning in a well-ventilated space, keeping candles away from children and pets, and never leaving a burning candle unattended — those are good practices for any candle, ours included. If you have specific sensitivities or concerns, feel free to email us and we'll share more details on any specific scent's ingredients.

I don't know which scent to pick. Where do I start?

Most of our customers start with a 3oz candle or two before they commit to a larger candle. We have a Find Your Scent option on our website.

How long does shipping take?

We typically process and ship orders within 1–3 business days. Standard shipping in the US takes 3–7 business days after that. We ship free on all US orders over $50. You'll receive a tracking number by email as soon as your order ships. If you need your candles by a specific date, email us before ordering and we'll do our best to accommodate.

What is your return or satisfaction policy?

We want you to love what you ordered. If your candle arrives damaged or there's an issue with your order, contact us within 7 days of delivery and we'll make it right — no complicated process, no hassle. Because candles are a sensory product, we aren't able to accept returns on opened items due to scent preference. If something went wrong on our end, we'll fix it.

Why is this called "Honor Candle Co."?

My husband serves in the military. Honor is a word our family lives by — in how we treat each other, in how we do our work, in what we put into every candle we pour. We named the company after that value because it reflects everything we're trying to bring to it: the ingredients, the process, and the people who trust us with their homes. It's also a small acknowledgment of every military family that has ever had to make "home" mean something in circumstances that made it difficult. Thank you for being here. 🇺🇸